Skills & Competencies for Field Operator IV
Field Operator IV job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Field Operator IV
Sets up and operates a variety of oil, gas, or mining machines and equipment on designated sites.
JOB RESPONSIBILITIES for Field Operator IV
Reads and interprets blueprints and diagrams to select, operate, and properly secure machinery. Maintains equipment and troubleshoots technical issues as necessary. Routinely monitors and tests equipment for quality and safety in accordance with established procedures, guidelines, and regulations.
Field Operator IV SALARY RANGE
BASE 50%
$93,544
TOTAL 50%
$101,685
Job Level
A04
Job Code
SC16000587
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor
Field Operator IV Skills and Competencies List
9 general skills or competencies (Job family competencies) for Field Operator IV
1
Job Family Competencies –
Customer Interaction
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Discusses the lifecycle of end-to-end customer interaction from prospect to fulfillment.
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Level 2 Behaviors
(Light Experience)
Follows up on the delivery of customer interactions to ensure continued satisfaction.
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Level 3 Behaviors
(Moderate Experience)
Implements changes to customer interaction processes to enhance our services and products.
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Level 4 Behaviors
(Extensive Experience)
Facilitates positive communication with customers to increase their retention and advocacy.
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Level 5 Behaviors
(Mastery)
Establishes quality standards governing customer interactions to drive customer touchpoints.
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2
Job Family Competencies –
Customer Relations
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains the process of creating and maintaining customer relationships.
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Level 2 Behaviors
(Light Experience)
Selects appropriate resources to understand customer behavior and create good relations.
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Level 3 Behaviors
(Moderate Experience)
Helps in integrating CRM applications to deliver seamless customer service.
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Level 4 Behaviors
(Extensive Experience)
Monitors performance indicators of customer relationship management to support business growth.
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Level 5 Behaviors
(Mastery)
Develops an organizational framework to efficiently manage all relations throughout our customer base.
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3
Field Operator IV
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Field Operator IV
Proficiency Level - 4
5
Competency for -
Field Operator IV
Proficiency Level - 5
6 soft skills or competencies (core competencies) for Field Operator IV
1
Core Competencies –
Standard Operating Procedures (SOP)
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Identifies our internal and external sources for the SOPs we need.
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Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
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Level 3 Behaviors
(Moderate Experience)
Maintains the accuracy of SOPs to provide consistent guidance in our workplace.
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Level 4 Behaviors
(Extensive Experience)
Leverages the use of SOPs to solve business and operation problems.
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Level 5 Behaviors
(Mastery)
Keeps abreast of industry regulation and its effect on our internal SOPs.
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2
Core Competencies –
Self-Motivation
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Distinguishes the differences between intrinsic and extrinsic motivators.
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Level 2 Behaviors
(Light Experience)
Gathers additional learning to fulfill a sense of accomplishment and increase self-motivation.
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Level 3 Behaviors
(Moderate Experience)
Develops a high-quality relationship with other motivated people.
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Level 4 Behaviors
(Extensive Experience)
Manages the allocation of career development resources to improve employee motivation and productivity.
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Level 5 Behaviors
(Mastery)
Shares innovative motivation techniques and exercises to boost self-motivation within our business.
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3
Field Operator IV
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Field Operator IV
Proficiency Level - 4
5
Competency for -
Field Operator IV
Proficiency Level - 5
Summary of Field Operator IV skills and competencies
There are 0 hard skills for Field Operator IV.
9 general skills for Field Operator IV, Customer Interaction, Customer Relations, Customer Satisfaction, etc.
6 soft skills for Field Operator IV, Standard Operating Procedures (SOP), Self-Motivation, Problem Solving, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Field Operator IV, he or she needs to be skilled in Standard Operating Procedures (SOP), be skilled in Self-Motivation, and be skilled in Problem Solving.
9 general skills for Field Operator IV, Customer Interaction, Customer Relations, Customer Satisfaction, etc.
6 soft skills for Field Operator IV, Standard Operating Procedures (SOP), Self-Motivation, Problem Solving, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Field Operator IV, he or she needs to be skilled in Standard Operating Procedures (SOP), be skilled in Self-Motivation, and be skilled in Problem Solving.
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